At Goldensuit, operated by Trade Hi Tech IT Solutions Private Limited, we are committed to providing a seamless and personalized shopping experience. This policy outlines our order cancellation procedures. By continuing to use our site, you consent to these terms. If you disagree with any part of this policy, please refrain from using our platform.    

In this policy, “we,” “our,” or “us” refers to Trade Hi Tech IT Solutions Private Limited, and “you,” “your,” or “user(s)” refers to individuals purchasing from Goldensuit. By using our site, you agree to the handling of your order cancellation requests as described herein. If you do not agree, please discontinue using our platform.  

Pre-Shipment Cancellation   
 

Orders may be canceled within 24 hours of placement or before dispatch, whichever comes first. To initiate a cancellation, please reach out to us via email at tradehitechitsolutionspvtltd@gmail.com / tradehitechitauthorize@gmail.com. If the request qualifies, the full amount will be refunded to the original payment method within 5-7 business days.  

Post-Dispatch Orders   
 

If your order has already been dispatched, it cannot be canceled. You may still proceed with a return after delivery, following the terms outlined in our return and refund policy.  

Order Modification   
 

We do not support changes to items or delivery details after an order is confirmed. If eligible, you may cancel the order and submit a new one.  

Request A Cancellation   
 

To request a cancellation, kindly email us at tradehitechitsolutionspvtltd@gmail.com / tradehitechitauthorize@gmail.com. We value your cooperation and thank you for choosing us. For further queries, you’re welcome to get in touch.  

Contact Us   
 

For any inquiries or support, feel free to contact us at tradehitechitsolutionspvtltd@gmail.com / tradehitechitauthorize@gmail.com. We’re here to assist you anytime.